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To work around this problem, use the Inbox Repair
Tool (Scanpst.exe) to repair your personal mail file. To do this,
follow these steps:
- Exit Outlook .
- Click Start
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- Click User Accounts and Family Safety or User Accounts.
Note If you do not see User Accounts and Family Safety or User Accounts, go to the next step. - Click Mail.
- Click Data Files, click Personal Folders, and then click Settings.
- Note the text in the Filename box.
Note If you cannot view all the text, click in the Filename box, and then press the RIGHT ARROW key repeatedly. - Click OK, and then click Close two times.
- Click Start
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- Double-click Scanpst.
- In the Enter the name of the file you want to scan box, type the path and file name of the Outlook .pst file that you noted in step 6.
- Click Start.
- When the Inbox Repair Tool finishes, click OK.
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